Knowledgebase

Are you able to receive emails but not send?
If you can receive mail but aren't able to send this means one thing.....Your internet provider...

Are you able to send emails but not receive?
If you can send emails but not receive them, this generally means one of a three things: 1)...

Email application setup guides
For help with setting up your email application, please check out our email tutorials section...

How can I setup webmail to go directly to Horde, RoundCube or SquirrelMail?
When you login to your webmail you will generally be presented with three (3) webmail...

How do I access my webmail (Check emails using a browser)?
To login to your webmail use the following url: For cPanel hosting accounts use:...

How do I throttle my PHPlist mail out?
To throttle your PHPlist mail-out please go to the PHPlist forum to find guidance...

How to setup your emails
Before you can start using an email account attached to your domain you need to set it up in...

Issues Sending Mail?
Some customers have contacted us recently, reporting that their ability to send email via AUSWEB...

What is the maximum email size I can send and receive ?
The maximum email size you can send and receive through our mail servers is 5 MB. Anything bigger...

Why do e-mails with attachments not work?
1. The server is designed to block some attachment types if they are not zipped up, particularly...

Why won't my email address work?
Make sure you have set your email address correctly. Also see this article. Make sure your...