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Accessing your account via its URL
  If you've just signed up, chances are you've begun the process of a domain transfer to our...
Automatic Backups
All of AUSWEB's shared servers are configured to perform regular monthly backups which are stored...
Bandwidth Notification
The bandwidth notification is sent out automatically when the bandwidth reaches 80%. The...
Can I get a dedicated ip address?
We follow strict ARIN guidelines for all ips allocated to our shared hsoting accounts. The only...
Cancelling AUSWEB Services from your Client Area
Your AUSWEB Client Area is your primary destination for managing all of your personal account...
Do you allow Telnet or SSH access?
As we are running high level security on all our servers, both Telnet and Shell access are...
Do you support IMAP?
Yes, IMAP is supported and featured on all of our cPanel hosting solutions.
Hosting Upgrades : Upgrading and Ordering Addons from your Client Area
Your AUSWEB Client Area is your primary destination for managing all of your personal account...
How to change a file or directory permission
To change your file or directory permission is very simple:Just log into your cPanel and select...
I cannot see my website or get my emails.
If you cannot see your website or retrieve your emails, you may have blocked yourself with too...
I uploaded my pages, but still only see the default AUSWEB splash page
Q: I uploaded my pages, but still see the default AUSWEB splash page?There are a few possible...
Important password security and maintenance
DO NOT make your password too simple! Simple passwords are a huge security risk to the integrity...
Requirements for ecommerce - Shopping Carts - SSL Secure Server Certificate
Requirements for ecommerce    * Registered domain name. Domain names can be...
session timeout and script timeout settings on the Windows server
Q: Can you please tell me the session timeout and script timeout settings on this windows web...
Switching to AUSWEB
The process of changing host providers is simple and can be accomplished with minimal hassle and...
Useful server path information
The following server paths are used for their corresponding function on all of our cPanel...
Web Hosting Terminology Guide
 Domain Name? Web Hosting? Hyper Text transfer protocol? ASP? PHP? what?!? It helps when you...
What is my IP address?
All unsuccessfull login attempts are being recorded and if you have more the 5 failed login...
Where do I upload my website to?
cPanel ServersOn all of our cPanel servers you should be uploading your website files via ftp to...
Why do I get a security alert when I try to log into cPanel using Internet Explorer 7 or 8 or Firefox?
An 'untrusted certificate' warning may appear when you attempt to log into your hosting account...